Dealer Technology Solutions

Snap – on Business Solutions provides technology solutions to dealer and customers. Effective diagnostic tools are essential for most repairs and to improve efficiencies. Customers expect technicians to have the equipment they need to understand and repair problems.

SBS provides service applications for customers to manage service booking, warranties, buy accessories, loyalty program and live chat to enhance customer experience.

We help dealers in creating retail experience for customers by designing and implementing consistent manufacture branding, vehicle features displays, augmented reality and information panels.

EVHC ensures that the customer visit to the dealer maximized and that all aspects of the vehicle are checked. Ensuring the dealer can provide a better service and prevent the dealer from having to have another visit in the short term.

Benefits of EVHC

For OEM

  • Customer Retention
  • Cashflow (Customers pay on the day)
  • Genuine Parts Revenue
  • Satisfied Customers

For Dealers

  • Real-Time Reporting
  • Follow-Up Deferred Work
  • Customer Retention
  • Improved Dealer Profitability
  • Satisfied Customers
  • Workshop Utilisation

For Customers

  • Customer Assurance (Genuine Parts)
  • Consistent & Professional Interactions
  • Duty of Care (Regular Health Checks)
  • Transparency
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